You told us you've become your managers' assistant, and that you want to "create the sense that you are replaceable." This is how the first 30 days get you there. Rent that collects itself. Calls that land at the right house. Families who hear from us without you chasing anyone. And one picture of the whole business every Monday.
The same Tuesday, twice
Hospital relationships, tours and closing families stay yours. That's your Tier 1. Everything else stops landing on your phone.
What you'll actually see
Example. The numbers are made up to show the format.
It lands in a private Slack channel on your phone. No logins, no dashboards to remember.
Reply in the thread: "why is 3322 behind?", "approve", "remind Maria". It works both ways.
Invoices and reminders run on their own. You're asked only to approve a month's rent run or a late fee, or when something's stuck.
Rachell and Maria see only their follow-ups and tasks, not the money.
How it fits together
Invoices, reminders, payments, who's behind
The right house, after-hours rules, new-family calls captured
Move-in calls, day-10 meeting, welcome notes
One channel per region, tasks that follow up on themselves
Tap any piece to see exactly what runs behind it:
An example, start to finish
Mrs. K lives at 3322 East Ave. Her daughter pays the $7,000 rent. Here's her month, including exactly where the fees show up.
It says "Monthly residency, 3322 East Ave," due Nov 1, with a Pay button and your bank details for checks.
Nobody at Bethany does anything.
Stripe matches the payment to her invoice and marks it paid.
Fee to Bethany: $40 ($5 bank fee + $35 invoice fee)Nobody reconciles anything by hand.
Reminders go out on Nov 3 and Nov 8, and she shows in Slack as unpaid. If your admission agreement allows a late fee, Claude asks you in Slack whether to add it. You decide, every time. If she mails a check instead, Judy marks it paid in 10 seconds, and there's no fee at all.
Month 1 of the build
Most of the work is mine. Here's what your team gives, in actual hours.
| Week | What you'll notice | Your team's time |
|---|---|---|
| Week 1 | Accounts set up in your name. The team channel opens. The rules are written down. | Judy: about 2 hrs (resident list, rate card). You: 30 min (approvals) |
| Week 2 | Invoicing built. 3–5 friendly families try it with real invoices. A family letter is drafted for your OK. | Judy: about 1 hr (pick the pilot families). You: 10 min (review the letter) |
| Week 3 | Phones routed by house. The after-hours receptionist goes live. The first Monday summary arrives. | You: 30 min (RingCentral access). Managers: 15 min each (Slack walkthrough) |
| Week 4 | Move-in follow-ups running. The family letter goes out. Next month's rent goes out as invoices. | You: 5 min (approve the first rent run) |
If we start the week of Sept 28, the first full rent run goes out around Oct 20 for November.
No surprises
You pay the software companies directly, in Bethany's name. I don't mark anything up. Here is every monthly cost and every fee.
| What | For | Monthly |
|---|---|---|
| Slack ProAbout 7 people: you, Judy, Rachell, Timea, Maria, Jordan, +1 | Team channel and your Monday summary | $51–61 |
| Claude Team2–3 seats, plus usage in Slack under a monthly cap you set | The assistant that writes summaries and drafts | $40–75 + usage |
| RingCentral AI ReceptionistAdd-on to your current plan. 100 minutes included, then $0.50/min | After-hours new-family calls | $39 |
| StripeNo monthly fee; you pay per paid invoice (next table) | Invoices, reminders, payments | $0 |
| RingCentral, Dropbox Sign, GoogleWhat you already pay today | No change | $0 extra |
| Fixed monthly, Phase 1 | about $130–175 + usage | |
From month 2: QuickBooks Online at $38–140 a month per company replaces Quicken, so your P&L builds itself.
| How the family pays | What happens | Fee to Bethany |
|---|---|---|
| Check or mailed bill-pay | Judy marks it paid in Stripe | $0 |
| Bank transferFrom their bank's bill-pay to Bethany's own account number | Matched to the invoice automatically | $40$5 cap + 0.5% |
| Bank debit (ACH)They authorize once and it's paid each month | Paid on the due date | $40$5 cap + 0.5% |
| Credit card | Allowed or switched off, your choice | $2382.9% + 30¢ + 0.5% |
| Unpaid, voided or written off | — | $0 |
Bank payments have a $5 cap however big the rent is. A failed bank debit costs $4. California's rules on passing card fees to families are unsettled, so we'd leave card fees with Bethany, or switch cards off, unless your attorney says otherwise.
Everyone else pays by check, at no fee.
Estimated fees a month
Estimate only. It uses Stripe's published rates (0.5% per paid invoice, bank payments 0.8% capped at $5, cards 2.9% + 30¢), checked Sept 22, 2026.
What stays yours
I'm also comparing two care systems that connect better. You'll have that comparison before you decide.
Where this can go
Nothing we set up now gets thrown away. Each step sits on the one before, all the way to your own Bethany app if you ever want one.
Your own Bethany app. One screen across every house, built on the same data.
Numbers without you. QuickBooks per company, a P&L per building every month, admission paperwork that starts the welcome process on its own, and your care system chosen and moved.
The foundation. Rent, phones, family follow-ups, your team channel and the Monday picture.
Investment
I take on only a few builds at a time so each one gets my full attention, which is why my minimum for a build is $10,000 a month. The build is three months. After that, I stay on as your growth partner for a year, at a fraction of the build rate, so the system keeps getting better as Bethany grows.
If that's more than it's worth to you right now, I completely understand. The roadmap is yours either way. What matters most to me is that you're taken care of.
— Jordan
That's the $30,000 build plus 9 months of partnership. Software is paid directly by Bethany, at about $1,200–1,600 a month including Stripe fees (itemized above). All in, it's about what one office hire costs in the East Bay, and the system doesn't take sick days.
Text me "go" with your option, and have Judy send:
Jordan McGrath · BrandThis